Position Summary
| The Client Advisor is responsible for driving revenue growth through the sale of Bitcoin mining equipment, hosting services, and related solutions. This role serves as the primary sales contact for prospective clients, guiding them through the entire buying journey from initial inquiry through contract execution and onboarding handoff. The Client Advisor is expected to act as a trusted advisor, educating clients on Bitcoin mining opportunities while ensuring a professional and transparent buying experience. While marketing generates leads, the Client Advisor is expected to proactively create new business opportunities through referrals, networking, re-engagement campaigns, strategic outreach, and relationship development. |
Key Responsibilities
Lead Qualification & Pipeline Management
- Respond to inbound leads generated through marketing campaigns.
- Conduct discovery calls to assess prospect goals, budget, timeline, and suitability.
- Qualify opportunities according to company sales criteria.
- Maintain a healthy pipeline of active opportunities.
- Ensure all prospect interactions are accurately documented in CRM.
- Maintain consistent follow-up cadence.
Sales Consultations & Closing
- Present mining hardware, hosting services, and bitcoin mining solutions
- Explain ROI projections, hosting economics, and operational considerations.
- Conduct virtual and in-person consultations.
- Create and deliver proposals.
- Handle objections and negotiate within approved pricing guidelines.
- Close sales agreements and secure deposits.
Professional Development & Team Participation
- Attend sales meetings, training sessions, and coaching reviews.
- Participate in team development initiatives.
- Apply coaching feedback to improve sales performance and client outcomes.
Outbound Business Development
- Generate new opportunities through referrals and networking.
- Re-engage dormant prospects.
- Develop strategic relationships with high-value prospects.
- Participate in industry conferences and events.
Client Handoff & Internal Coordination
- Coordinate seamless transition to Customer Success.
- Ensure onboarding requirements are completed.
- Communicate special client needs internally.
- Assist with onboarding escalations when necessary.
Market Intelligence
- Monitor competitor offerings and market trends.
- Gather client feedback.
- Share insights with leadership and marketing teams.
Special Projects
- Participate in webinars, conferences, and educational events.
- Support content creation initiatives.
- Assist leadership with strategic sales initiatives.
Success Metrics
- ASIC units sold
- Revenue generated
- Gross profit generated
- Lead-to-call conversion rate
- Call-to-close conversion rate
- Average response time to inbound inquiries
- CRM compliance score
- Client onboarding satisfaction
Core Competencies
- Consultative selling
- Bitcoin mining knowledge
- Communication skills
- Relationship building
- Pipeline management
- Self-motivation
- Accountability
Technical Competencies
- CRM proficiency (HubSpot preferred)
- Financial modeling and ROI discussions
- Basic understanding of Bitcoin mining economics
- Proposal creation and contract review
- Virtual presentation skills